These general conditions of sale regulate all relationships between:
Global Desliz S.A .. (Telephone number. Customer service: 902 800 246) and its Internet customers ("The customer").
Before carrying out any transaction, the client acknowledges knowing and declares accepting these conditions from the moment they click on the Accept button.
The client acknowledges knowing, at the time of placing the order, the particular conditions of sale indicated on the screen (name, component price, weight, quantity, color, product details, cost of services, etc.) and declares expressly accept them without reservation. The realization of the order and its confirmation by the client materialize the full and complete acceptance of the particular conditions of sale, only applicable to the order.
The customer places the order by clicking on the "add to cart" tab. The order is added to a total that includes all the items confirmed by the customer by clicking on the button "I accept the general conditions of sale and make the payment" in the menu bar.
The automatic registration systems of Qtarima.com serve as proof of the nature, content and date of the order.
Qtarima.com confirms the acceptance of your order to the customer through the means of her choice: email, fax or postal mail. The sale will not end until the Qtarima.com company confirms the order.
Qtarima.com reserves the possibility of not confirming an order for a specific reason such as the supply of products, a problem related to the order received (eg: illegible document), an abnormal order or a foreseeable problem regarding delivery. Qtarima.com will inform the customer.
No new orders can be made until the customer has made the payment of the sums due for the previous orders. Also, ownership of the merchandise will not be fully transferred until Qtarima.com receives the sums due from the customer.
The customer will choose the place and date of receipt of the merchandise at the time of ordering. Qtarima.com reserves the right to use all the necessary means to deliver the products to the address indicated by the customer. Deliveries will be made at street level unless the customer has paid the PLUS ++ service
Deliveries will be made within a maximum period of 15 working days. If an item is not in stock at the time of ordering, we will let you know and confirm the date it will be available again or we will propose an equivalent replacement product. Delivery is the responsibility of the recipient.
When placing an order, the customer agrees to sign the receipt sheet presented by the person making the delivery, in which he / she may include all the observations he / she deems necessary. By signing the receipt sheet, the customer acknowledges having received the number of packages indicated therein. If the client observes damaged products or the lack of products, they must leave an observation on the receipt sheet and make a claim by e-mail or by post to Global Desliz SA., Noalla Arbóns, 167, 36990, Sanxenxo, (Pontevedra) Spain or call 902 800 246 within a maximum period of two days.
Any event, such as force majeure, accident, strike, administrative decision or transport strike that delays, prevents or causes the supply to be exorbitant, constitutes, by express agreement, a suspension or termination clause of Qtarima's obligations. .com, without compensation for the benefit of the client if the event takes place for more than 15 days. In these circumstances, the client will be fully and automatically exempted from their obligations regarding their order.
Qtarima.com will inform the client through any appropriate means and on the same day that said event occurs so that he can freely cancel his orders by replying by post or e-mail once the event has been notified within a period of 1 day .
Deliveries will be made by a transport agency during normal business hours. Select the shipping address so that someone can receive the package.
The price invoiced to the customer is the price indicated in the order confirmation sent by Qtarima.com. The payment of the products and services is made by bank transfer card in a secure environment of our provider's server.
The photographs showing the products are provided as an indication. The texts that accompany these photographs are the reproduction of information that appears on the packaging or the instructions for use. The differences between the photographs and the products can only be minor and do not affect the essential characteristics of the products. The color of the products displayed in the virtual store may differ from the actual color of the product.
The requested products will be delivered after payment by any means of payment available on the payment platform such as PAYPAL, or BANK TRANSFER.
Qtarima.com is obligated to protect your private information. The personal data collected during your connection to our commercial site will only be used to process your order. We will not sell, rent or disclose your personal data to anyone (or third parties).
By placing orders through the site www.qtarima.com, you consent to Qtarima.com (GLOBAL DESLIZ S.A) using personal data about you, communicated by you or collected through the operation of the site. These data (names, e-mail address, postal address, credit card number with its expiration date, etc ...) are necessary for us to process your orders.
Sending orders (containing information about your account) is done through a secure server. The security program (SSL) encrypts all the information you write before it is sent to us. Likewise, message transmissions are protected against unauthorized access by third parties.
The customer will benefit from the legal guarantee of hidden defects in the products sold. All of our products are designed and manufactured with the greatest possible care. However, the guarantee will not be valid if failure or damage occurs due to incorrect handling, lack of maintenance or care contrary to our instructions for use. The buyer should consult the appropriate instructions and recommendations found in the instructions for use provided with the product.
The client has a withdrawal period for their order provided that it has not been sent, due to the nature of the goods GLOBAL DESLIZ SA reserves the right not to authorize returns of merchandise unless the reason for the return is foreign to the client .
In the event that Global Desliz authorizes the return of any merchandise, the transport costs of the retraction will be borne by the customer, once the merchandise is received, it will be checked that all the merchandise is in perfect condition, that it has not been manipulated and that it is in the original packaging and in perfect condition, otherwise the return will not be authorized and it will be the customer's responsibility to remove the merchandise from our facilities.
Once reviewed and if it is in accordance, the refund will be made according to the stipulated period by means of an exchange coupon for the amount of the order, no money refunds will be made.
Inform them that the authorized returns must be for the total of the order, it cannot be partial and that Global Desliz reserves the right not to refund the merchandise if it is not received in the conditions set forth above.
The refund will be made through a redemption coupon with indefinite validity for future purchases.
THE GOODS MAY NOT BE RETURNED UNLESS THE CAUSES ARE ATTRIBUTABLE TO GLOBAL DESLIZ S.A
When connecting to the Internet site created by Qtarima.com, owner of all the intellectual property rights of the same, the client will not be able to copy or download all or part of its content, without the prior and express authorization of Global Desliz S.A.
The goods cannot be returned except for a shipping error by Qtarima.com
If you have any questions about Qtarima.com products, such as how to maintain them or questions about your order:
• send us an e-mail to firstname.lastname@example.org; email@example.com
• or call us at 902 800 246